Hesal is a mobile companion app for the ERP system of HESAL CONTRACTING L.L.C (“HESAL”). It is developed and published by Xeten Information Services Private Limited (“Xeten”, “we”, “us”). The app is intended for HESAL staff and authorised users who already have an account on HESAL’s ERP.
1Summary
2Information the app handles
| Information | Why it is used | Where it is kept |
|---|---|---|
| Username/email and password you enter at sign-in | To sign you in to HESAL’s ERP | Sent securely (HTTPS) to HESAL’s ERP server. Your password is not stored by the app. |
| Sign-in token and ERP session identifier | To keep you signed in and open ERP screens without signing in again | Stored in your device’s encrypted secure storage (iOS Keychain / Android Keystore) until you sign out or it expires. |
| Profile details returned by the ERP: name, username, email, company, user ID and module permissions | To show your name and the modules you have access to | Stored on your device until you sign out. |
| Remembered username (optional) | To pre-fill the sign-in screen if you choose “Remember my username” | Stored on your device until you turn it off. |
| ERP records you view, create or edit (e.g. sales orders, projects, payslips), and any files you choose to attach | To let you use the ERP from your phone | Kept in HESAL’s ERP system, not by Xeten. The app does not keep separate copies. |
The app does not access your location, contacts, microphone, or other personal data on your device. If you choose to attach a photo or file to an ERP record, the app only accesses the item you select, and only to upload it to the ERP.
3How information is shared
Information is only sent between your device and HESAL’s ERP server at erp.hesaluae.com. We do not share it with advertisers, data brokers, or analytics providers. Information may be disclosed if required by law.
Your use of the ERP itself, and how HESAL handles the business and employee data inside it, is governed by HESAL’s own internal policies and your employment or service agreement.
4Security
All communication uses encrypted HTTPS connections. Sign-in credentials are stored in the operating system’s secure storage. Your session ends automatically when it expires, and signing out removes the stored sign-in data from your device.
5Data retention and deletion
On your device
Signing out or uninstalling the app deletes the data the app stored.
In the ERP
User accounts are created and managed by HESAL. The app cannot create accounts. To close your account or request deletion of your data, contact HESAL’s administrator or us using the details below.
6Children
The app is intended for business use by employees and authorised users, and is not directed at children.
7Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a new effective date.
8Contact
Xeten Information Services Private Limited
- info@xetensolutions.com
- Address
- No. 6/858, 2nd Floor, Suite No. 876, Kakkanad,
Kochi, Kerala, India - 682030